Beta
← Back to glossary

What is First-Party Data?

First-party data is information you collect directly from customers. Learn how to collect, consent, and activate it in ads.
Brief Definition

First-party data is information you collect directly from users (purchases, site/app events, emails) with consent.

Understanding First-Party Data

First-party data is durable, privacy-safe, and typically higher quality than third-party lists. It comes from purchases, site/app events, subscriptions, and support interactions where consent is explicit. Because you control collection and storage, governance and accuracy improve over time. Match rates tend to be higher, which strengthens optimization and attribution. This makes first-party data the most reliable fuel for long-term performance.

In practice, first-party data powers custom audiences, value-based lookalikes, and product personalization. Clear schemas for identifiers (emails, phones, user IDs) and item attributes keep pipelines stable. Consent and preference centers maintain trust while allowing targeted messaging. Clean room partnerships can extend activation without sharing raw PII. Together, these patterns lift performance while respecting privacy.

Why first-party data matters

First-party data matters because it improves performance while future‑proofing measurement. It increases match quality so platforms can bid more confidently. It also gives you control over access and governance as privacy rules evolve.

  • Performance: Better match rates and relevance.
  • Resilience: Survives cookie deprecation.
  • Ownership: Control access and governance.

How first-party data works

First-party data works by collecting consented identifiers and events, normalizing them, and activating them in ads and onsite experiences. You capture emails/phones at signup or checkout and send site/app events with product and value parameters. Hashing and mapping rules align inputs to platform requirements so matching succeeds. Regular refreshes and deduplication keep audiences current and accurate. Clean rooms enable partner analysis and activation without exposing raw PII. Governance policies define who can access which data and for how long.

Key Takeaways

  • First-party data is information you collect directly from customers (purchases, site visits, emails).
  • It's the most reliable and privacy-compliant data source as cookies and third-party data decline.
  • Use first-party data for retargeting, lookalikes, and personalized catalog campaigns.
  • Strengthen first-party data collection with CAPI, enriched pixels, and CRM integrations.
Related Terms
Related Blogs
No related blogs
FAQs
Can I buy first‑party data?
No—by definition it’s collected directly. You can partner via clean rooms when appropriate.
How do I keep first‑party data clean?
Validate formats, deduplicate, and align IDs across systems.
How do I activate first‑party data safely?
Use hashed uploads, consent logs, and clean rooms that limit raw PII exposure.
How often should I refresh first‑party data audiences?
Weekly for active programs; faster during promos or seasonal spikes.
What identifiers work best for first‑party data?
Emails and phones with country codes, plus platform user IDs where available.

Are you crazy...

about catalog ads? You’re not alone. Join over 10,000 other marketers in The Catalog Cult - the world’s best newsletter about catalog ads.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.